The
foundation of the quality assurance program for GGS Information
Services is our ISO Certification.
In March, 1999, GGS was initially certified
by the British Standards Institution (BSI) and held Certificate
No. FS 45423, which stated that GGS operated a quality management
system that complied with the requirements of BS EN ISO 9002:1994
for the activities detailed in the Scope of Registration.
In January, 2003, GGS was awarded certification
for meeting all stringent requirements for ISO 9001:2000 guidelines
for quality performance. Today, the Scope of Registration covers
all services performed by GGS under its Technical Publications operations.
It covers all activities associated with database
operations and management, all parts listing activities, all illustration
activities, and all technical writing functions as well as the production operations of the GGS Book Services Division.
We will continue to develop and operate a quality
management system that complies to the highest standards of ISO
certification.

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