Immediate Release
January 29, 2003

GGS Information Services Certified to New,
More Stringent, ISO 9001:2000 Quality Standard

Firm becomes one of few in information services industry to be certified.

YORK, PA – GGS Information Services (GGS), a leading technical information services company, was recently awarded certification by the British Standards Institution (BSI) for meeting all stringent requirements of the International Standards Organization’s ISO 9001:2000 guidelines for quality performance.

While many companies’ overall adherence to internationally recognized ISO quality standards, procedures and documentation has typically resulted in meeting certification standards know as ‘ISO 9001’ or ‘ISO 9002:1994’, only about 15% of ISO certified firms have met the new criteria contained under the quality program’s ISO ‘9001:2000’ Act achieved by GGS and to which all 1994 Act corporations have until approximately December 15, 2003 to be re-certified, according to Lloyd Kendall, Executive Vice President and ISO Quality Representative for the company.

"We at GGS are proud of our accomplishments in meeting the standards called for under ISO 9001:2000," noted Paul Kilker, President of GGS. "Our initial certification to the 1994 standard in March 1999 was a hallmark achievement at the time. Now, this successful audit demonstrates to our customers that quality is indeed the primary mission to everyone at GGS – particularly to companies in the aerospace and transportation equipment arenas that we serve – most of whom themselves are ISO certified," he added.

The newer ISO 9001:2000 statute involves a process approach to a firm’s quality management system. It details in written procedures and standards how the company conducts its daily work activity in terms of processes, workflow and record keeping. Actual on-site reviews are conducted by an ISO registrar, who serves as auditor in ensuring that all forms, procedures and methods used by GGS are actually included within the company’s main business focus and are part of the company’s formal, written quality procedures.

Typically up to two ‘compliance audits’ are conduced each year and are required for a firm to maintain its ISO quality program certification. Additionally, employees are expected to know the company’s ISO procedures as they relate to their respective work areas, and the on-site auditor will verify their knowledge of the quality procedures during his or her audit.

With 300 full-time employees, GGS Information Services (GGS) is recognized as a leading provider of technical information management services. Utilizing advanced technology as well as human resources, GGS delivers high-quality products to a wide array of business partners in the global marketplace. Whether in publications development, database information management, or CD-ROM and Internet services, the mission of GGS is to create innovative cost-effective solutions that add value to the business of its growing customer base.

More information about GGS Information Services (GGS) and its role as a leading technical information services provider to customers in the global marketplace, can be found on the Internet at http://www.ggsinc.com.